Advance Digital TV Offers Caller ID on TV and Online DVR Manager

  • Posted on: 10 June 2010
  • By: chw staff

Communication company SureWest announced today that they have rolled out an Online DVR Manager and Caller ID on TV service for Advance Digital TV. This was a follow up service to the launch of Advanced Digital TV on SureWest's fiber-to-the-home and copper networks to over 205,000 customers in January of this year. The new Caller ID on TV and Online DVR Manager service is available no additional cost to qualifying customers.

DVR programming from anywhere online - The Online DVR Manager allows customers to manage their DVR remotely from a web-connected computer, including scheduling new recordings, editing or canceling previously scheduled recordings, or deleting recordings. Customers can choose to record single episodes or entire series in the same way they do at home. The new Online DVR Manager feature is currently being offered free for Advanced Digital TV customers who have a DVR and a Digital Basic package or higher.
View incoming calls on TV – Caller ID on TV allows customers to see incoming caller information right on their TV screens. When a call comes in, a small, transparent bar will appear across the top of the TV screen with the information sent that identifies the number and person calling. They can choose to pause their TV programming to answer the call, or let it go to their SureWest Digital Phone voicemail. This feature is being offered free for qualifying residential triple-play customers.

"Online DVR Manager and Caller ID on TV join an already robust set of features offered with Advanced Digital TV, including Whole Home DVR, crystal-clear high definition (HD) and extremely fast channel change times," said Peter Drozdoff, SureWest's vice president of marketing. "These new additions to our video service are another example of our commitment to providing the integrated, easy to use, must-have features our customers demand. As a result, we are able to attract new customers and improve satisfaction and loyalty among our existing customers."