Witbe Services such as TV, VoD, IP telephony, fixed and mobile broadband have revolutionized the roles of operators and how they work. To meet the new challenges of managing next-generation networks, Witbe offers an innovative approach to measuring the actual end to-end quality delivered to subscribers: Quality of Experience (QoE) monitoring.
Using a unique technology based on active robots, Witbe reproduces subscriber behaviour using consumer devices such as the Set-top box, PC, Home Gateway, and Mobile. Network and quality assurance engineers, as well as businesses, now have perceptual KPIs and KQIs which enable them to improve quality, increase customer satisfaction, and work efficiently.
Since 2004, Witbe has been the reference for IPTV monitoring using advanced algorithms which analyze perceptual quality. Robots verify channel availability, measure channel zapping time and determine MOS quality by analyzing the video and audio signals from behind the STB.
Witbe wins the IPTV World Series Awards 2010 for the "Best Quality Improvement Solution".
Witbe works with the main operators worldwide in countries including:
Austria, Dubai, France, Germany, Greece, Italy, Korea, Luxembourg, Morocco, The Netherlands, Poland, Portugal, Qatar, Saudi Arabia, Singapore, Slovakia, Spain, Switzerland, Taiwan, Turkey, UK, Ukraine, USA and others.