Launched new Hosted High Definition Home Office Phone service

  • Posted on: 29 October 2009
  • By: chw staff announced on Tuesday the launched of its new hosted High Definition (HD) phone service for home offices and other small businesses.  The new High Definition Business Phone service is an add-on to's successful Virtual Office service. With the new service home offices will get phone menus, extension dialing, sophisticated call routing, professional welcome greetings, voicemail and fax.

Customers with existing Virtual Office account can buy the new service as a complement. According to Jeff Pulver, organizer of the HD Communications Summit, “High Definition voice services are the future of telecommunications, standard definition voice is headed to the same place as dial-up Internet access. I am pleased to see service providers like offering HD capability with their new hosted Business Phone service."

The service will be offered with Polycom SoundStation® IP conference phones and Polycom SoundPoint® IP desktop phones.  The HD Voice service offers more than twice the clarity of ordinary phones for more natural, lifelike conversations.

Calls to users of other networks will require their adoption of HD voice capability; both parties will need to have an HD phone set in order to take advantage of the higher voice quality.