Pace and ES3 Developed Mediaroom Set-top Box Solutions
ES3 and Pace have collaborated to develop a series of applications for the Microsoft Mediaroom platform. The solution leverages the power of the Pace residential gateway and set-top box , providing simplified access to manage devices in the home network, manage settings on the RG and provide methods for self-help in troubleshooting issues in the home network, all through a user-friendly interactive experience on the TV.
ES3's CEO, Doug Edwards said he is happy about the collaboration between ES3 and pace. "This truly is a great example of two ecosystem partners coming together to explore synergies and creating a very strong value proposition for both Service Operators and their customers."
"This initiative has enabled Pace to find new ways of leveraging our residential gateway, management systems, and set-top box products to address some of the fundamental business problems IPTV operators are confronting today,” . John Grady, Senior Director, Strategic Alliances at Pace.
“For example, subscribers can now restore television service using our guided resolution flows with the click of a button, reducing the need for expensive customer support calls or technician visits. We are looking forward to showcasing these capabilities to our Service Operator customers at Fusion and are excited about the possibilities that can be realized with ES3," added Grady